Shipping policy
Order Processing
We aim to dispatch all in-stock items within 1–4 business days of receiving your order. You’ll receive a confirmation email once your order is on its way, including tracking information if available.
Please note that processing times may be extended during peak periods, sales, or holidays.
Shipping Methods & Delivery Times
We ship domestically from the United Kingdom with an estimated delivery time of 3-7 business days.
Note: These are estimated transit times and do not include processing time. Delays may occur due to weather, postal disruptions or other reasons beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
A small handling fee may be added to help cover packaging costs.
Lost or Delayed Packages
If your order is delayed beyond the estimated time, please allow a few extra working days. If it has still not arrived, contact us at info@fullhousemerchandise.com with your order number and we'll assist you.
Address Accuracy
Please double-check your delivery address before placing your order. We are not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.
Contact Us
If you have any questions about your delivery, please email info@fullhousemerchandise.com and include your order number for quicker assistance